Infrastructure Management Services
Hybrid on-prem and cloud combined environments bring new support issues that prevent clients from running their workloads where they make sense for the business
Zanaris provides the skills to manage them wherever they may be allowing the right choices to be made. All on 24x7x365 support to allow client IT to drive business centric projects and not have to handle day-to-day issues
Level 1 through Level 3 Infrastructure Management:
Hybrid Managed Services
Enterprise infrastructures benefit from being deployed on the platform most suited to their delivery; however, it’s increasingly difficult to remain abreast of the ever-evolving deployment options. Managed Service & Support enables your staff to focus on the application infrastructure without having to engage at the platform or infrastructure level.
Manage & RUn
Enhanced Application Monitoring
Traditional monitoring is plagued with false positives and does not truly monitor the end user experience. Properly monitored environments detect issues quickly and reduce downtime.
Enterprise architecture complexity has increased to the point where simply monitoring the underlying components no longer guarantees business availability, reliability, nor resilience. Monitoring must exist at the business outcome, service, and infrastructure level. If your monitoring is only identifying an outage, then it’s only confirming business SLA’s have been breached not preventing them.
IT Service Management Integration
Managing the end user experience starts from the Service Management tools and they are the best indicator of success or failure of IT strategies. Zanaris has the experience to make these tools more effective and report on true operational success.