Excellent service delivery, huge trust between the two firms, very strong executive leadership.
Sungard Availability Services
Country Manager (Canada)
Zanaris is a well established professional and managed services provider with expert level knowledge in IT services. They are especially effective in custom/complex environments and have a deep technical bench that can help organizations optimize and reduce costs leading to great customer experiences. I would strongly recommend Zanaris to anyone seeking a “white glove” support capability, or to any partner looking to provide added value to their customer.
Chief Revenue Officer (CRO)
Zanaris have been a valuable partner to Granite providing support and assistance to multiple applications across multiple platforms. Due to their extensive experience and knowledge base they are able to assist with standard Level 1 Support requests, all the way up to complex support incidents and project tasks.
They are customer focused and are always available to meet our needs. When required, they have often gone above and beyond the expected level of support and have been available to assist us during evenings and weekends for both support issues and scheduled maintenance work when requested.
Manager of IT Infrastructure