Traditional monitoring is plagued with false positives and does not truly monitor the end user experience. Properly monitored environments detect issues quickly and reduce downtime.

Enterprise architecture complexity has increased to the point where simply monitoring the underlying components no longer guarantees business availability, reliability, nor resilience. Monitoring must exist at the business outcome, service, and infrastructure level. If your monitoring is only identifying an outage, then it’s only confirming business SLA’s have been breached not preventing them.