Data Management Services

Data gets larger, solutions are more diverse than ever

  • Oracle RDBM – Microsoft SQL – AWS (RDS, Redshift, MariaDB, DynamoDB) – MySQL
  • PostgreSQL – SQLite – Redis -MongoDB
Discover
  • Establish and confirm desired outcomes; performance, resilience, security, operational efficiency, scaling, and disaster recovery
  • Conduct application dependency mapping and database dependency mapping
  • Gather current performance metrics
Analyze
  • Perform a capacity and resource analysis relative to industry best practice
  • Compare resilience and security requirements to actual implementation
  • Evaluate performance bottle-necks and performance impacting elements
Optimize
  • Implement approved recommendations
  • Validate outcomes against expectations
  • Establish monitoring and KPI’s necessary to support SLA’s
Manage & RUn
  • Proactively act on changes in availability and performance
  • Proactively patch and monitor OEM security and performance recommendations
  • Report on and maintain KPI’s and SLA’s

Hybrid Managed Service Support

Depending on your enterprise’s needs and wants, Zanaris has a support plan that works for you

Lvl 2 – Lvl 3 Managed Service SUpport

Hybrid on-prem and cloud combined environments bring new support issues that prevent clients from running their workloads where they make sense for the business. Zanaris provides the skills to manage them wherever they may be allowing the right choices to be made. All on 24x7x365 support to allow client IT to drive business centric projects and not have to handle day-to-day issues.

IT Service Management

Managing the end user experience starts from the Service Management tools and they are the best indicator of success or failure of IT strategies. Zanaris has the experience to make these tools more effective and report on true operational success.

Data Management

Deliverables

  • Database Infrastructure architecture documentation
  • Database & Application dependency mapping
  • Capacity & Performance metrics reporting and forecasting
  • Availability SLA; consistent with implemented architecture and monitoring infrastructure
  • Database backup and restore; consistent with available backup infrastructure
  • Database disaster recovery architecture, recovery procedures & run books; consistent with disaster recovery resources
  • Security and regular point release patching
  • Infrastructure tuning and optimization in support of application performance requirements and cost mitigation
  • 24×7 Tier 2 and Tier 3 support